9th October 2017

Park Home residents can now apply to receive £140 towards the cost of their winter energy bill.

Park Home residents across Great Britain could be eligible to receive a £140 contribution towards their winter energy costs through the Government’s Warm Home Discount Scheme. The Park Homes scheme has now opened. Park Home Residents can apply by contacting 0330 380 1040 or visiting

The Warm Home Discount scheme was introduced by the Government in 2011 to help low income households pay for their winter energy usage. However, the scheme originally excluded the vast majority of park home residents as they do not usually have direct contact with an energy supplier as they purchase their energy directly from the park owner.  In 2015 a Park Homes pilot scheme was launched to include Park Home residents and, as the pilot was successful, the programme was rolled out nationally in 2016 and is now in its second year.

A survey of 798 park home residents* who benefited from the Warm Home Discount payment in the pilot to the scheme revealed:

  • 92% sometimes felt cold in their park home

  • 60% are living in fuel poverty (paying more than 10% of their gross annual household income on energy)

  • 41% have a household member suffering from long term physical or mental illness

  • 30% would have skipped meals had they not received the £140 payment

  • 22% would have borrowed money to pay their winter energy bill had they not received the £140 payment


Managed by Charis Grants, the scheme is endorsed by both the National Association of Park Home Residents (NAPHR) and the Independent Park Home Advisory Service (IPHAS).  Permanent Park Home residents can apply for the £140 payment if they are billed for their energy usage by their park owner.

For more information on the application process and to find out who can claim, visit www.parkhomeswhd.comor call 0330 380 1040.

6th June 2017


Dear Members

I have received the attached letter from Lord Ted Graham of which I am passing to you for all to read as you can see he is in a Nursing Home and is suffering bad health.

Lord Ted has worked tirelessly for all of us living in Park Homes and very successfully for many years and still has you all at heart.

I have written to him on your behalf of us all but if any of you wish to write I know that he will be pleased to hear from you.

We all have a lot to thank this Great Man for and we wish him well.

Thank You
Brian Doick, MBE. President

To view the letter from Lord Ted, click here...

31st March 2017


Dear Resident

I, along with Alan Savory of I.P.H.A.S. have been fighting against the 10% Commission since 1998 at the Park Home Working Group we had an input into the Berkley - Hanover Review in 2002 and later wrote a Paper criticising the Review findings, following further discussions with D.C.L.G. we got very close to changing the Commission in about 2005 but Government accepted the Trades argument that Commission is an essential part of Park Owners Income.

We have always argued that it is an unpredictable bonus and therefore cannot be part of the Business's Budget as it cannot be guaranteed.

Further to the above in the late 1950's and early 1960's Home Owners were selling their homes at a Profit so Park Owners decided that they were entitled to a percentage of the Profit as it was their land that was helping to make the Proflt so they made changes and introduced Charges which they called Commission of 20% to 30% then the Government enacted the 1975 the Mobile Homes Act which legalized the above Charges at 15% and later in the Mobile Homes Act 1983 reduced to 10% the important factor regarding the above is that the original intention for these Charges was for the Park Owner to have part of the Profit on the Sale of the Home which as you all know the Commission is not based on Profit it is 10% of the Sale Price of the Home which is a greater figure received by the Park Owner for doing nothing, we therefore ask you all to support us and the successful Justice Campaign in our fight for a Government Review of the Commission Payments.

I ask that you write to your M.P. to request that he/she presses the Government to look again at the evident proof of this unearned income to Site Owners and trigger an independent and transparent Review/Investigation that shall include sight of Site Owners Certified Accounts which M.P.'s unanimously Voted for at the Park Homes Debate 30th October 2014.

I suggest that you copy the contents of this letter to your M.P. with a full copy of your submission to him and to the Housing Minister Gavin Barwell M.P. at:

House of Commons,

Brian Doick, MBE. President.

13th May 2016



NAPHR (The National Association of Park Home Residents)

                   IPHAS (The Independent Park Homes Advisory Service)

                                   PHOJC (The Park Home Owners JUSTICE Campaign


To be published to:

 Park Home Residents,  MP’s, Peers, DCLG, BH & HPA and NCC


In recent days, NAPHR,  IPHAS and the JUSTICE Campaign have been aware of the circulation of negative  information regarding a recent “day of action.”

Jointly, NAPHR, IPHAS and the JUSTICE Campaign confirm they have always worked together closely for the benefit of Residents.

We are part of the same working group and whilst we are not able to discuss matters that arise within that group, we do put up a united front and communicate on matters that we know will affect residents.

Decisions are then made with regard to any support that we are able to provide on our web sites or to our membership.   This was the case regarding the “Day of Action” that we felt unable to support and was published without our permission.

We are also aware that the same unhelpful source is to write to all MP’s with regard to their All Party Parliamentary Group.

We wish it to be known that neither NAPHR, IPHAS or the JUSTICE Campaign are associated with any communications made to MP’s regarding their All Party Parliamentary Group and we (as a united group) wish to be disassociated from the outside source that is purported to be sending them.

Jointly, with the support of thousands of Park Home Residents, MP’s and Peers we have seen the law changed and we are still working towards a better solution for all – and will continue to do so to the best of our ability.

Brian Doick MBE,                   Alan Savory  MBE                       Sonia McColl OBE


Dear Park Home Resident,

We, at NAPHR have carried out extensive enquiries into the serious problems of residents purchasing Mobile Homes that become unfit for purpose within a very short period of time from purchase.
These homes appear to have water leaks in various parts of the home plus dampness and bulges in external wall panelling and rotting timbers and are all made by various manufacturers.
However, it is our aim to correct this flawed construction along with the Unfit for Purpose Warranty Scheme.
We have found that all of the above comes under Consumer Rights which is currently being dealt with by the Citizens Advice Bureau Service who will collect all information on the problems concerned in conjunction with Trading Standards.
It is essential that you make your COMPLAINT to the above people who will give you the correct guidance under the appropriate Act of Parliament as to the way forward with your problem including who you should write to and what to state in your letter.
I must add that this is NOT your local Citizens Advice Office but the Head Office of the organisation, so please listen very carefully to instructions from this office, and you may be on the phone in a queue as they are exceptionally busy, so please be patient.

03454 040506 is the number you require, calls are charged at standard rates.

Further to the above, will you please let us know at NAPHR of you complaints so that we can collate the same evidence so as to continue through Government Sources and further the cause.
CAB inform me that is essential that residents complain as INDIVIDUALS, not as a group or Residents Association.
Obviously you can help each other out for your mutual benefit.

Please contact us if you require any further assistance.

Brian Doick MBE
019023 816247


It is with great delight we are able to announce that our President, Mr Brian Doick, has received an MBE in the Queens New Years Honours, for services to the Park Home Industry.  Brian has worked tirelessly for four decades to help improve the lives of those living in Park Homes, working with other associations and with the Governments, fighting for changes in legislation,in England, Scotland and in Wales, visiting parks up and down the UK, giving help and advice to Park Home owners.

Age UK’s campaign for warm homes

Visit Age UK's website for more information by clicking here: 

Age UK is calling on the Government to roll out an energy efficiency scheme specifically tailored to park home residents, which would enable them to reduce their heating costs and help keep them warm in winter. PLEASE SUPPORT THIS CAMPAIGN. Print off and complete the Form below and send it to receive in return the petition form which you have to sign and send to the address below.  Please note: DO NOT send the form to NAPHR.


I/we found this information useful.


I/we would like to join the campaign.  Please send me the petition so that I can sign it and share   it with my friends, family and neighbours.


I/we live in a cold park home and would be willing to share our story with Age UK.

First name._______________________________________________________________________________


Surname. ___________________________________________________________________________________________


Address. ________________________________________________________________________________




_______________________________________________                 Post Code. _________________________________


Telephone. _________________      ___________________________________________


Email. _________________________________________________________ to receive the form & save postage.

Please return to:


Campaigns Team
Tavis House
1-6 Tavistock Square